This Shipping Policy applies to orders placed through www.tableclothcove.com.
1. Order Processing
Orders are normally processed within 1–3 working days.
Processing time is separate from the delivery period. Once an order has been prepared for dispatch, the applicable delivery process will begin.
2. Delivery Areas
Tableclothcove provides delivery to customers across European destinations where delivery is available.
Available delivery arrangements may vary according to the destination and order details.
3. Delivery Time
After dispatch, the standard delivery period is generally 5–9 working days.
Delivery times are stated as estimates and may vary depending on the destination and the relevant carrier’s delivery process.
4. Delivery Services
Depending on the destination and available service, orders may be delivered through carriers including:
- DHL
- FedEx
- UPS Priority
The delivery service used for an individual order may vary according to the destination and available arrangements.
5. Tracking Updates
Tracking information may be sent automatically to the email address provided when the order is placed.
Updates may be provided at relevant stages of the delivery process, including:
- Order dispatch;
- Arrival at a logistics point;
- Local delivery;
- Other available tracking events.
Customers should provide an accurate and accessible email address when placing an order.
6. Delayed Deliveries
If an order exceeds the standard 5–9 working day delivery period, we will review the shipment with the relevant carrier.
Following the outcome of the review and the circumstances of the order, we may arrange a replacement or full refund, where appropriate.
This process does not affect any rights or remedies that apply under mandatory UK or European law.
7. Delivery Risk
Where delivery is arranged by Tableclothcove, the risk of loss or damage to the goods remains with us until the goods come into the physical possession of the customer or a person nominated by the customer, other than the carrier.
Handing the goods to the carrier does not, by itself, transfer the risk of loss or damage to the customer.
8. Dispatch Address
Orders are dispatched from:
Dispatch Address:
Address: Ground Floor, Unit 3, Apollo Business Park, Apsley Grove, Manchester M12 6AW, United Kingdom
9. Customer Delivery Information
Customers are responsible for providing complete and accurate delivery details when placing an order.
Where further information is required to complete delivery, we may contact the customer using the contact details provided with the order.
10. Contact
For questions regarding delivery or tracking, please contact:
Email: place@tableclothcove.com
Address: Ground Floor, Unit 3, Apollo Business Park, Apsley Grove, Manchester M12 6AW, United Kingdom
Phone: + 44 161 863 1632