Tableclothcove respects the privacy of individuals who visit and use our website. This Privacy Policy explains how personal information is collected, used, stored and handled when you visit www.tableclothcove.com, place an order or contact us.
1. Data Controller
For the purposes of applicable UK data protection legislation and applicable European data protection requirements, the data controller is Tableclothcove.
Email: place@tableclothcove.com
Address: Ground Floor, Unit 3, Apollo Business Park, Apsley Grove, Manchester M12 6AW, United Kingdom
Phone: + 44 161 863 1632
2. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name and contact details;
- Billing and delivery address;
- Email address and telephone number;
- Order and transaction details;
- Information provided when you contact us;
- Website usage information, where applicable.
We collect only information reasonably required for operating our website, processing orders, providing customer support and meeting applicable legal obligations.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders;
- Arrange delivery of purchased products;
- Communicate with customers regarding orders or enquiries;
- Respond to customer service requests;
- Maintain appropriate business and transaction records;
- Meet applicable legal, accounting and regulatory requirements;
- Maintain and improve the operation of our website.
4. Payment Processing
Payments made through our website are processed by Stripe.
When a customer chooses to pay for an order, relevant payment and transaction information is provided to Stripe for payment processing and related payment services. We do not require customers to provide their full payment card details directly to us for storage.
Stripe may process personal information in accordance with its own privacy documentation and applicable data protection requirements.
5. Cookies
Our website may use cookies and similar technologies for essential website functions and, where applicable, other purposes selected by the visitor.
Where consent is required for non-essential cookies, these cookies are used only after the visitor has provided the relevant consent.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Order, transaction and related business records may be retained for the periods required by applicable UK and European legal, accounting, tax and record-keeping requirements. Information may also be retained for an appropriate period where necessary to establish, exercise or defend legal claims.
When personal information is no longer required, it will be securely deleted or otherwise disposed of in accordance with applicable requirements.
7. Disclosure of Information
Personal information may be shared where reasonably necessary with service providers involved in operating our website, processing orders, arranging delivery, providing website services or processing payments.
Information may also be disclosed where required by applicable law or by a lawful request from a competent authority.
We do not sell personal information to third parties.
8. International Data Transfers
Where personal information is transferred outside the United Kingdom or European Economic Area, appropriate safeguards required under applicable data protection legislation will be applied where required.
9. Your Data Protection Rights
Subject to applicable legal conditions and limitations, you may have rights concerning your personal information, including the right to request access, correction, erasure, restriction of processing, or a copy of certain information.
Where processing is based on consent, you may withdraw that consent at any time.
Requests relating to personal information may be sent to:
You may also have the right to raise a concern with the relevant data protection supervisory authority.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our website, business practices or applicable legal requirements. The updated version will be published on this page with the relevant revision date.
11. Contact
For questions concerning this Privacy Policy or the handling of personal information, please contact:
Email: place@tableclothcove.com
Address: Ground Floor, Unit 3, Apollo Business Park, Apsley Grove, Manchester M12 6AW, United Kingdom
Phone: + 44 161 863 1632